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Contact Us

Contact Us

How to contact Skal Collective?

Feel free to contact us about anything regarding our products, services and everything else! We also greatly appreciate any feedback help us improve ourselves, products and service we provide. Just drop us a line, and a teammate will get in touch with you as soon as possible. If you’d like us to call you, please leave your phone number and your desired time to be contacted.

If you need help with your order;

Please provide your order number and contact number for fastest process as carrier (UPS) may urgently demand information from buyers and we can act fast and avoid deadlines and get your item delivered as soon as possible.

Make sure to check your package status on UPS website with the tracking number we’ve provided after your purchase. If you haven’t seen updates on your order for a while, you can contact UPS or you can let us know and we will contact UPS to clear if there are delays on the travel of the item or there are delays on the update on the account.

If you wish to contact us about a damaged item on delivery;

Make sure you report a case with UPS immediately upon arrival of the item. Please provide us with the information of the file and we will take care of the rest to get a refund from UPS and issue you your refund or replace your item. Make sure you do all the steps correct to avoid any unwanted circumstances. We provide necessary information and steps of action right to you right after we shipped your order.

If you wish to contact for a custom order request;

Please visit our custom order page and fill our the custom order form and we will contact you as soon as possible after reviewing your request.

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